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OUR RETURNS POLICY

Because We Care

At 7 and Eleven, we want to give our customers the most enjoyable shopping experience, one that will keep them coming back to our store time and time again. That’s why we believe that our store policies should be fair, clear and transparent. 

Returns -


  • If you are not 100% satisfied with your order, that's fine. You can simply contact us within 14 days of receiving your order and we will be happy to find a solution.


As all our clothing items are unisex, we strongly encourage you to check the size guide before purchasing to avoid the chance of a sizing issue.


  • We are able to provide replacements or refunds on clothing items. Please return all items in  new, unused conditions with all labels 

As a small business that is still growing, we ask for your understanding and patience during these times​.

Thank you.